SHIPPING & RETURNS
MAKE SURE YOU'RE ENTERING IN THE CORRECT BILLING ADDRESS THAT'S ASSOCIATED WITH YOUR BANK CARD. IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS YOUR CARD WON'T PROCESS THE PAYMENT.
1. How long are processing, shipping, and handling?
Processing takes 2-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday after 5 pm your order will be processed on the next business day which is Monday).
Domestic Express Shipping is 2-3 Business days depending on your location.
Domestic Regular Flat Rate Shipping is 3-7 Business days depending on your location.
International Shipping is 7-10 Business days depending on your location.
All Packages Delivery is with the USPS.
Business Days are Monday-Friday
2. When will my tracking number start to update?
After receiving a tracking email, Shipping Activity will become available after 24hrs. Please Track Your Package at www.USPS.com. Your Tracking Number will come to your email. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact customer service.
Return & Exchange Policy
You must contact us first before refunding your package at 912-771-0389. During Business Hours within the seven (7) day return period. All for you with our custom coloring services.
We understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with! We are pleased to offer a return policy on unopened hair extensions within SEVEN (7) DAYS within you receiving your order. Slayish Hair Extensions must be shipped back unopened in its original packaging and the packaging must not defect in any way or a return will not be issued. Human hair extensions are considered a hygienic product. Therefore, we do not offer returns or exchanges if the Slayish hair seal on the bundle has been broken!We are not responsible for any stylist trying to custom color or dye your virgin hair; because we understand that everyone is not a colorist or a specialist at coloring hair extensions that's why we take care of the hassle.